Secure by design

CobWeb Pay Security

Built-in safeguards on our side. Simple controls on yours.

Blue biometric fingerprint scanner on a black device

AUSTRAC

Registered digital currency exchange provider AAN: (100805590). It is registered as remittance netwrok provider, an independent remittance dealer and a digital currency exchange provider.

Australian Financial Complaints Authority (AFCA)

AFCA membership number: 120014

Corporate Authorised Representative (CAR)

CAR (no. 001321676) of Bellevue Hill Capital Ltd, holder of AFSL 246415.

Professional Indemnity (PI) Insurance

CloudTechX Pty Ltd (ABN 34 659 353 796) holds PI insurance for its role in Digital currency OTC services and digital asset custody services, with a policy limit of A$2.5 million, in one claim or the aggregate. The policy covers certain claims against the firm for mistakes in providing that service, subject to its terms and limits. The balance on your card and your digital currency wallet falls outside this cover.

Protection, built in.

Your assets. Your data. Your account. We protect all three, and that protection is part of CobWeb Pay from the first line of code.

You can see it in the details: verification on every incoming deposit, clear alerts when something needs your attention, and people who know what is at stake. For us, security is not a promise we make once. It is how we work every day.

Your account, your controls.

Person holding a phone showing the CobWeb Pay card in the app.

Set a unique password & biometrics

Use a password you don’t use anywhere else. Then sign in with it, or with Face ID or Touch ID.

Enable two-factor authentication (2FA)

Add a second step at sign-in. Even if someone has your password, they can’t get in without it.

Card controls

Freeze and unfreeze your card, set limits and view your card details anytime in the app. If something looks wrong, freeze it instantly and contact our support team.

Identity verification

Every account is verified, and each person can hold only one. Signing up and verifying your ID takes just a few minutes.

Fund password

Set a separate password for moving money. It's needed before withdrawals and transfers, so your login alone is never enough.

Stay informed.

Scam alert: impersonation

Scammers are using the CloudTech Group and Bellevue Hill Capital names. Learn how to spot them and what to do.

Learn more ↗

Travel Rule: transfer changes

Since 1 July 2026, AUSTRAC’s Travel Rule requires sender details on some crypto transfers. Incoming deposits may be held until those details are confirmed.

Learn more →

Licences and Registrations

The entities, licences and registrations behind CobWeb Pay.

Learn more →

Your digital assets. Ready for everyday.

One app to hold, swap and spend. Move between digital assets in a few taps, then spend them with a CobWeb Pay card.

Download the App

Important information

CloudTechX Pty Ltd does not hold its own Australian Financial Services Licence. CloudTechX Pty Ltd is a corporate authorised representative of Bellevue Hill Capital Ltd ACN 107 073 629, AFSL 246415, CAR No. 001321676, and is authorised to provide general financial product advice and dealing services in relation to approved non-cash payment products only.

Digital assets are also subject to technology, cybersecurity, infrastructure, blockchain, smart contract, wallet, custody and operational risks. Transactions may be irreversible, and accidental, unauthorised or fraudulent transfers may not be recoverable. You should only trade or transact with funds you can afford to lose. Past performance is not a reliable indicator of future performance.

We recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present. We commit to working together to build a prosperous and inclusive Australia.

CobWeb Pay is the registered business name under which CloudTechX Pty Ltd (ABN: 34 659 353 796) operates its trading and exchange solution.

The CobWeb Pay Card is a prepaid Mastercard issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 pursuant to license by Mastercard. This material is general information only and does not consider your objectives, financial situations or needs. We recommend you consider the Product Disclosure Statement , Target Market Determination and Financial Services Guide on our website before making any decision to acquire the product.

Google Pay is a trademark of Google LLC. Apple Pay is a trademark of Apple Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

*The rewards program associated with CobWeb Pay is exclusively determined, managed, and provided by CloudTechX and is subject to eligibility criteria, caps and T&Cs. No other entity, including but not limited to EML Payments, Apple, Google, Mastercard, Meta, Facebook, Instagram, X, LinkedIn, or TikTok, holds any involvement with, responsibility for, or endorsement of this rewards program. All communications regarding rewards pertain solely to CloudTechX.
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General Disclaimer- No Personal Advice:‍
The information on this website and through CloudTechX platforms is general information only. It has been prepared without taking into account your personal objectives, financial situation or needs. It is not personal financial advice, legal advice or tax advice.
CloudTechX Pty Ltd does not hold its own Australian Financial Services Licence. CloudTechX Pty Ltd is a corporate authorised representative of Bellevue Hill Capital Ltd ACN 107 073 629, AFSL 246415, CAR No. 001321676, and is authorised to provide general financial product advice and dealing services in relation to approved non-cash payment products only.
CloudTechX does not provide personal financial product advice. You should consider whether any information is appropriate for your circumstances and seek advice from a licensed financial adviser, lawyer or tax adviser before making any investment, trading or financial decision.
Nothing on this website is intended to constitute an offer, solicitation or invitation in any jurisdiction where it would be unlawful or where CloudTechX is not authorised to provide the relevant product or service. Access to CloudTechX products and services is subject to eligibility, onboarding, verification, product disclosure, target market, regulatory and jurisdictional requirements.
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‍Product Risk Warning – Crypto, Foreign Currency and Digital Assets:‍
Trading, exchanging or transacting in cryptocurrencies, foreign currency and digital assets involves significant risk and may not be suitable for all users. These assets can be highly volatile and may fall substantially in value, including to zero.
Some digital assets and related services may be regulated as financial products in Australia, while others may not be. The regulatory treatment depends on the rights, features and surrounding arrangements of the product or service.
CloudTechX’s authorisation as a corporate authorised representative is limited to approved non-cash payment products and does not extend to personal advice, derivatives, managed investment schemes, deposit products, securities, credit products, crypto asset services or other financial products unless expressly approved and disclosed.
Digital assets are also subject to technology, cybersecurity, infrastructure, blockchain, smart contract, wallet, custody and operational risks. Transactions may be irreversible, and accidental, unauthorised or fraudulent transfers may not be recoverable. You should only trade or transact with funds you can afford to lose. Past performance is not a reliable indicator of future performance.
This aligns with the CAR scope, which permits general financial product advice and dealing for approved non-cash payment products only, while excluding personal advice and other product categories.

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