Your crypto, spent in AUD.

A Mastercard for eligible Australian users. Top up from your CobWeb Pay wallet and pay online or in person.

The CobWeb Pay AUD Card is issued by EML Payment Solutions Limited (ABN 30 131 436 532, AFSL 404131). Read the PDS and TMD before deciding if this card is right for you.

CobWeb Pay prepaid Mastercard AUD Card

Cashback on every purchase

Earn 2.5% cashback on eligible AUD Card purchases, boosted to 4% in your first month.* Paid to your CobWeb Pay wallet in USDT.

*4% applies to eligible purchases in your first month after activation, then 2.5%. Caps, exclusions and terms apply.

Referral Program | CobWeb Pay
Referral Program | CobWeb Pay

Your subscriptions, paid back.

Keep your favorites, lose the fees. CobWeb Pay gives you full value back on the subscriptions you already love using.

Save on utility bills  

Pay less for what keeps life running. Get 10% back on eligible utility bills paid with your CobWeb Pay AUD Card.

Referral Program | CobWeb Pay

FAQs

Find answers to common questions about the CobWeb Pay card and its incentives.

How do I apply for a card?

Download the app, register your ID, and apply to use the card in-app.

Can I open an account if I’m not in Australia?

You can download the CobWeb Pay app and create an exchange account in many countries, subjects to our Terms and applicable local laws. However, eligibility for the CobWeb Pay Mastercard is currently limited to Australian residents. Please see the Product Disclosure Statement (PDS) for the full eligibility criteria.

How do cashback rewards work?

Earn cashback in AUD in your CobWeb Pay Wallet on every transaction, which can be converted to cryptocurrency or used for future purchases.

Who provides the cashback on the CobWeb Pay Card?

The cashback is a separate promotional reward provided directly by CloudTechX Pty Ltd (CTX). It is not a feature of the card itself, which is issued by EML Payment Solutions Limited. Full terms for the campaign are available at the welcome pack T&Cs.

Is there a minimum spend required to earn the cashback?

No minimum spend is required in the first month of usage. Will require $2,500 AUD for the following months to unlock the highest cashback limit of $75.

Is there a limit to the monthly cashback?

The limit on the monthly cashback is $75 AUD, subsequent purchases made after you reach this amount will not be eligible for the cashback offers. From the second month, the limit goes down to $30 AUD unless you can meet a minimum spend requirement of $2,500 AUD during the previous month, which will increase the limit back to $75 AUD.

What is a "cashback hard cap"?

It is the maximum total amount of cashback we (CTX) will provide in a period. Once your earnings reach the cap (e.g., $75), you will not earn further cashback in that period.

How quickly is the cash credited to my account?

Your earned cashback is distributed monthly to your CobWeb Pay wallet, with payouts scheduled every Friday between 6pm and midnight.

Do I lose progress if my card details are compromised or my phone/account is lost?

No, the progress of your spending is tied to your CobWeb Pay account regardless of the card details used.

Am I still eligible if all my purchases are made overseas?

Yes, as long as you meet the minimum spending requirements from the 2nd month onwards.

Do pending or disputed transactions count toward my monthly cashback and rewards limit?

No, only transactions that have fully cleared within the calendar month are counted toward your cashback and rewards. Purchases that are still pending at the end of the month or any transactions under dispute will not be included in your rewards calculation for that period.

What is the last time and date, spending is recorded?

11:59PM AEDT/AEST on the last day of the calendar month.

Are subscription rewards part of the $75 back monthly offer?

Yes, rebates and cashback on subscriptions contribute toward your $75 back monthly cap, along with earnings from other eligible purchases.

Can I earn both cashback and subscription rebates in the same month?

Yes! Spending cashback and subscription rebates both contribute toward your total monthly rewards cap, giving you flexibility on how you earn.

Which subscription services are eligible for cashback or rebates?

CobWeb Pay supports major global and Australian subscription services, so you can get cashback or rebates on your favorites.
The eligible services are as follows: Netflix, Spotify, Youtube Premium, ChatGPT Plus, Amazon Prime, Disney+, Stan, Kayo, Uber One, and Binge.

How are subscription rebates applied?

When you pay for the eligible subscriptions with your CobWeb Pay card, rebates are credited to your account, up to your monthly limit.

Which utility bills are eligible for cashback with CobWeb Pay?

You can earn rewards on most regular household bills, including wifi, gas, water, and electricity. Council rates, internet bills and other government fees are not included. Always check your app or the latest eligible biller list to confirm specific providers.

Is utility bill cashback included in the $75 monthly rewards cap?

Yes, cashback earned from eligible utility bill payments, such as wifi, gas, water, and electricity, all count toward your $75 monthly rewards total.

How do I add my CobWeb Pay card details for subscriptions or utility bill direct debits?

Just log into the CobWeb Pay app, navigate to the card section, and copy your card’s details. Then, paste them into the payment or billing section of your subscription or utility provider’s website or app. That’s it—you’re set for automatic payments.

Is CobWeb Pay partnered with any subscription providers, utility bill companies, EML, or Mastercard for these rewards?

No, CobWeb Pay’s rewards—like cashback and subscription rebates—are offered independently. The program isn’t directly affiliated with Netflix, Spotify, ChatGPT, or utility providers, and the card is issued by EML under license from Mastercard but these companies do not sponsor or partner in the rewards program.

How long will the cashback and rebate incentives last?

The current incentive program is ongoing, but CobWeb Pay reserves the right to change or end the rewards at any time. Any updates or changes will be communicated in the app, on our website and social media accounts so check regularly for the latest info.

I have a complaint or need support. How can I contact you?

For general customer support, email customerservice@cobwebpay.com 
‍
For formal complaints, please email complaints@cloudtechx.com.au.
 
For full details, please see our Complaints & Dispute Resolution page.

What is the complaints process for the CobWeb Pay Card?

The CobWeb Pay Card is issued by EML Payment Solutions Limited. If you have a complaint concerning the Card, please contact us first. The full complaints process for the Card, including details of the external dispute resolution scheme, is set out in the Product Disclosure Statement (PDS).